Beijer Electronics (formerly QSI Corporation)

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Author:  ComputerTechGuy [ Fri Oct 17, 2008 12:36 pm ]
Post subject:  QTERM-C039

I seem to have an issue with multiple of these units the backlight goes out and back on at random. We have had 4 in the past 3 weeks, that have been sent into you for repair.. Turnaround is kind of long, but I am wondering if there is a known issue with RMA - units, because ALL of these had been repaired by your facility previously and faulted with in days of being used.

Author:  Jeremy [ Tue Oct 21, 2008 1:43 pm ]
Post subject:  Re: QTERM-C039

Sorry for the delay in the response. For some reason I did not get the notification of this post as I normally do.

I am unaware of any issue that would cause backlights to repeatedly fail. I am asking the support group now about your issue.

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